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iPhone “Frozen”: How to Deal With Unresponsive Apps

For the most part, iPhones are superfluid and responsive. No jitter or lag. But, there is of course a caveat. Some apps are not properly adapted to the most recent version of iOS, carry a software bug or run into other sorts of trouble. This can cause your iPhone to seemingly “freeze”, to not respond, that is. Here’s a guide on what to do when your iPhone seemingly gets “stuck” or “frozen” because of misbehaving apps.

We explained in a prior guide that closing apps is usually not necessary and will even give you trouble with your battery life, should you constantly close all of the open apps habitually. The power management system of iOS does a great job in conserving battery life by dealing with backgrounded or “sleeping” apps that aren’t currently in use but ready to resume their work when re-opened.

When to close and relaunch an app

In some cases, however, your iPhone might be acting up. Not responding to touch input, not displaying the keyboard, or even getting quite hot for no apparent reason while the screen gets stuck displaying the same image. This is the appropriate time for trying to close the offending app.

How to close an app

You can view our full guide on closing apps in this previous article.

Here’s the short version of it: Double-press the Home Button. This will open up your Task Switcher and display an overview of recently used and currently opened apps. Swipe up on the offending app’s preview to close it. Then return to the Home Screen and relaunch your app. Hopefully, things will work themselves out by this time and your app will resume working properly. If your iPhone does not appear to respond to any input, keep reading our further troubleshooting options below.

Force-closing apps and restarting them

Here’s one for the skillful fingers: A particularly stubborn app can be forced to relaunch by pressing and holding the Power Button until the shutdown notice appears. Let go of the Power Button as soon as the slider appears.

Now press and hold the Home Button for around 6 seconds or until you see something happening, your current app should restart. This should work even when the Task Switcher is inaccessible to you, because of a misbehaving app.

Image: Apple.com

The last resort: A hard reset

If this still doesn’t alleviate the symptoms, ask a doctor. Just kidding, you should probably try a hard reset on your iPhone and try to reboot the operating system. Don’t worry, it’s by far not as technical as it sounds. Here’s an easy guide that will guide you through the process.

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