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Touch ID Doesn’t Work When iPhone is Charging?

The fingerprint recognition Touch ID for iPhone usually works very reliably. But sometimes there are problems, like when your fingers are wet or the sensor is dirty. However some iPhone users reported that Touch ID doesn’t work while the iPhone is charging.We explain why Touch ID isn’t working when charging and possible solutions.

Touch ID doesn’t work while iPhone is charging

The problem can be explained easily: Your iPhone is connected to the power cord and the Touch ID doesn’t work at all or is just unreliable. This is not a setting built in by Apple but rather an issue with either your Lightning cord or Touch ID itself.

Reason: Not-certified Lightning cord

First, you should check your Lightning cord. Is it the original charging cable, which was in the iPhone package or is it a product from a third-party manufacturer? Not-certified cheaper Lightning cords, which you can purchase on Amazon, eBay and diverse other stores (although they work), can cause some issues here and then. One of these issues can be that they disturb the Touch ID sensor. This can be the reason why the Touch ID doesn’t work while you are charging your iPhone via a third-party charging cord.

Solution: Here is what you can do!

Since you know that a non-certified charging cable could most likely be the problem, the solution should be obvious: Get a certified Lightning cable and charge your iPhone with it. Original Apple charging cords are included in every package when you buy an iPhone. If you don’t have it anymore, you can order a new one here:

Lightning to USB cable (0,5 m)
Lightning to USB cable (1 m)
Lightning to USB cable (2 m)

Yes, non-certified charging cords are much cheaper, but we encourage everyone to use the original charging cables to avoid such problems.

If you have issues with Touch ID on iPhone 6s unlocking the screen too fast, we have a couple of tips for you. Check out our article on Touch ID issues with iPhone 6s.

We hope that this tip will help you so that you can use your Touch ID even while your iPhone is charging. If you have issues with Touch ID in general, we have a few pointers for you here.

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