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How to Fix Facebook Loading Problems on Your iPhone

Is your Facebook not loading in the accompanying iPhone app? Here are 7 fixes for when your Facebook is not working properly, the app displays a blank page or a blue spinning symbol that just won’t stop loading and doesn’t bring up any content. Check out our solutions and you will probably resolve any Facebook issues you are currently having when accessing the biggest social network on the planet.

Issue: Facebook not loading at all

If you a are getting a network error or seeing a blue circular icon that is spinning when attempting to open the Facebook app, something has gone awry. There are a number of things you can do to fix this.

7 solutions for common technical Facebook problems

Are you affected by any of the above? The following solutions should get you back up and running, provided your internet connection is working correctly and you can access other websites.

Using the official Facebook app

We usually recommend not using the official Facebook app, as it does consume a fair amount of resources (up to 15% of your battery) for very little actual functionality. You are better off just using the Safari browser to visit the website and log in there, as your battery life will benefit and you gain a few privacy perks. If your Safari browser doesn’t allow you to access the Facebook website however, but other pages work, consider installing the official Facebook app just to check whether Facebook is down for you or if there is some browser-related issue. You can get the app for free in the iTunes App Store.

Check your internet connection

First and foremost: Try and connect to any other website using your browser and try one or two apps that connect to the web, just to see whether your Facebook issues are actually just the symptom of the actual root cause. Your mobile internet connection might be experiencing an outage, or perhaps your Wi-Fi router needs a quick reset. Opening a webpage like Google and entering a random query is an easy test you can always perform to check connectivity. When connected to the internet, you should at least see a WiFi status indicator or LTE, 4G, 3G or E for edge in your iPhone’s status bar.

Refreshing the app

Sometimes the native Facebook client on iOS gets stuck and just needs a quick nudge to get back going. Simply swipe down on your news feed to make it refresh. This manual refresh often fixes intermittent issues.

Quitting and restarting the Facebook app

Another easy and unproblematic method to fix intermittent Facebook issues is to bring up the Multitasking View on your iPhone by double-tapping the Home Button, then swiping up on the preview of your Facebook app to fully close the app. This is especially helpful when the app is not responsive at all anymore, or simply refuses to load any content despite you being connected to the internet. Read More…

Rebooting your iPhone

If restarting the app doesn’t work, the next step would be to restart your whole iPhone, or to be more precise, the operating system (iOS) of your mobile device. Press and hold both the Sleep / Wake Button and the Home Button until you see the Apple logo. Then let go of both buttons and wait until the system is back up, unlock your iPhone and try the Facebook app again. Read More…

Updating the native Facebook app

When using the installed version of Facebook, the native app, try updating it via the App Store’s Updates tab. Check to see whether there are any pending software updates and install them if needed. Keeping your Facebook app updated will make certain that it should connect to the service appropriately. Read More…

Disable your VPN or adjust your DNS settings

Two network technologies can mess with your ability to connect to Facebook. Firstly, virtual private networks (VPNs) are used to camouflage your identity on the net and can experience network issues themselves, or be blocked by Facebook. Try disabling your VPN profile or VPN app and try connecting again.

The other option would be to check your DNS settings on the iPhone, as the domain name resolution server might simply not be working correctly. Read More…

Developer: Facebook, Inc.
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